Frequently Asked Questions

Everything people usually want to know before booking — access, insurance, pets, weather and how long it takes.

Good to know

Questions we get asked.

Do I need to be home?

No. We do prefer someone's around at the end so we can walk you through the finished work, but it isn't required. If your screens come out from the inside we'll need interior access.

Are you insured?

Yes. Royal Cleaners is fully insured, and we take care to protect your home and property on every job.

How often should windows be cleaned?

Most homeowners go once to three times a year depending on location and weather. Minnesota windows pick up a lot from pollen, rain and winter debris.

What if it rains afterwards?

We offer a rain check. If weather affects the quality of your service, contact us and we'll make it right.

How do you clean without leaving streaks?

We use purified water and gentle cleaning solutions, so the glass dries spot-free.

Can you remove hard water stains?

In most cases, yes. Heavy buildup that has etched into the glass may not come out completely. Sometimes that only shows once the windows are clean, and if so we'll walk you through it.

Can you clean in the rain?

Light rain, yes. We use purified water, so rain doesn't affect the result. We don't work in heavy rain or storms.

Are pets okay?

Yes. We just ask that they're secured and kept clear of work areas.

Fully insured

We carry full insurance, and we take care to protect your home and property on every job.

We show up when we say

You get a time window and a rough duration before the day, not a vague morning-or-afternoon.

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